Privacy Policy

Last updated: November 2, 2026

TowaStela America, Inc. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit towastela.us (the “Site”) or contact us.

1. Information We Collect

Information you provide to us. When you contact us or sign up for wholesale updates, we collect the information you choose to submit, such as your name, store or company name, email address, store website, and message.

Information collected automatically. When you visit the Site, our website hosting provider automatically collects basic technical information, such as your IP address, browser type, device type, and the pages you visit. We use this information to operate the Site and understand how it is used. Our website analytics do not use cookies.

2. How We Use Information

We use the information we collect to:

  • respond to your inquiries;

  • send you our line sheet, wholesale terms, and updates you have requested;

  • operate, maintain, and improve the Site and keep it secure; and

  • comply with legal obligations.

3. How We Share Information

We do not sell your personal information, and we do not share it for targeted advertising. We may share your information with:

  • Service providers that help us operate the Site and our business, such as website hosting and email services, only as needed to provide their services to us;

  • Our parent company, TowaStela, Inc. (Tokyo, Japan), which helps us respond to inquiries and manage business relationships; and

  • Government authorities or other parties when required by law or to protect our rights.

4. International Data Transfers

We are a subsidiary of a Japanese company. Your information may be processed in the United States and Japan. We take reasonable steps to protect your information wherever it is processed.

5. Data Retention

We keep your information only as long as needed for the purposes described in this Privacy Policy or as required by law.

6. Data Security

We use reasonable administrative and technical measures to protect your information. However, no method of transmission or storage is completely secure.

7. Your Choices

You may contact us at any time to request access to, correction of, or deletion of your personal information. You may also unsubscribe from our emails by following the instructions in the email or by contacting us.

8. Children’s Privacy

The Site is intended for businesses and adults. It is not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised.

10. Contact Us

TowaStela America, Inc.
9355 John W Elliott Drive Suite 25 #25652
Frisco, Texas 75033, United States
Email: info@towastela.co.jp